Information We Collect
We collect information that you provide directly to us, including your
name, email address, phone number, billing and shipping address, and
account credentials.
As part of our bespoke tailoring services, we also collect body
measurements, fit preferences, and customization details. This data is
essential for producing made-to-measure garments.
You may also provide additional information such as design selections,
saved configurations, and optional reference inputs.
How We Use Information
We use your information to provide, operate, and improve the Service,
including processing orders, creating customized garments, and managing
your account.
Your data is also used to communicate with you regarding orders, updates,
support requests, and promotional content where permitted.
We may use aggregated or anonymized data to improve our platform,
personalization systems, and overall user experience.
Measurements & Sensitive Data
Body measurements and fit-related data are collected solely for the purpose
of creating custom garments.
This information is treated with heightened sensitivity and is only used
internally or shared with trusted tailoring partners strictly for order
fulfillment.
We do not use measurement data for profiling, advertising, or any purpose
unrelated to garment production.
Sharing of Information
We may share your information with trusted third parties necessary to
operate the Service, including payment processors, logistics providers,
and tailoring partners.
Tailoring partners may receive limited data required to fulfill your order,
such as measurements, design specifications, and delivery details.
We do not sell your personal data to third parties.
Payments
Payments are processed securely through third-party payment providers
including Razorpay and Stripe.
We do not store your full payment card details. Payment information is
handled directly by these providers in accordance with their security
standards and privacy policies.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience,
remember preferences, and analyze usage of the Service.
This may include analytics tools and tracking technologies that help us
understand user behavior and improve our platform.
You can manage cookie preferences through your browser settings.
Marketing Communications
We may send you emails, messages, or notifications related to your orders,
account activity, and promotional offers.
You can opt out of marketing communications at any time by following the
unsubscribe instructions or adjusting your account preferences.
Data Security
We implement reasonable technical and organizational measures to protect
your personal information from unauthorized access, loss, misuse, or
alteration.
However, no system is completely secure, and we cannot guarantee absolute
security of your data.
Data Retention
We retain your information only for as long as necessary to fulfill the
purposes outlined in this policy, including order fulfillment, legal
obligations, and dispute resolution.
Measurement and order history data may be retained to improve future
tailoring accuracy and user experience.
Your Rights
You may have the right to access, update, or delete your personal
information, subject to applicable laws.
You may also request account deletion or data export by contacting us.
We will make reasonable efforts to respond to such requests in accordance
with applicable regulations.
Third-Party Services
The Service may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of such
third parties.
We encourage you to review their privacy policies before providing any
information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes
in our practices or legal requirements.
Continued use of the Service after such updates constitutes your
acceptance of the revised policy.
